Last updated: 6 October 2026
This policy explains cancellations and refunds for Lunku, a product of brAInam.
Measuring your business and receiving your report and plan is free. You only pay when you approve a plan and choose to proceed.
There is no lock-in. You can cancel your plan at any time, and it will not renew for the next term. Cancelling stops future work and billing from the end of your current paid term.
If you cancel within 7 days of a new payment and the specialist has not yet started substantial work for that term, you are eligible for a full refund. After work has begun, we refund the unused portion of the term on a pro-rata basis, less any work already delivered (such as published articles or posts).
Refunds are made to your original payment method via Razorpay and typically reach you within 5–7 business days.
To cancel or request a refund, reach us through our contact page. We’ll confirm and process your request promptly.
You can reach us through our contact page.