Privacy Policy

Last updated: 6 October 2026

This Privacy Policy explains how Lunku, a product of brAInam ("we", "us"), collects, uses and protects your information when you use lunku.brainam.ai and our services. We follow India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

Information we collect

Account and contact details you provide (such as your name, business name, phone number, email and WhatsApp number).

Business information you connect or share so we can do the work — for example your website, Google Business Profile and Instagram account, and the content and metrics associated with them.

Usage and technical data (such as pages visited and device/browser information) to operate and improve the service.

Payment information is processed by our payment provider (Razorpay); we do not store your full card or bank details.

How we use your information

To provide the service you asked for — measuring your business and managing your SEO, Google Business and Instagram.

To communicate with you, including sending reports and updates on WhatsApp.

To process payments, prevent fraud, and meet our legal obligations.

To improve our product. We do not sell your personal data, and we do not use your private business data to train public AI models.

Sharing

We share data only with service providers who help us run the service (such as hosting, analytics and payment processing), with the platforms you have connected (such as Google and Instagram) to carry out your instructions, and where required by law. These providers are bound to protect your data.

Your rights

Under the DPDP Act you may access, correct, update or delete your personal data, withdraw consent, and raise a grievance. To exercise these rights, contact us (below).

Data security & retention

We use reasonable technical and organisational measures to protect your data, and retain it only as long as needed to provide the service or meet legal requirements. Access to connected accounts is permissioned and can be revoked by you at any time.

Cookies

We use only the cookies and local storage necessary to run the site and remember your preferences.

Contact

You can reach us through our contact page.